Terms & Conditions

Quotations are valid for 30 Days. 

According to SARS VAT404 form under section 7.3, page 51-52, the supply of passengers on road or by rail is exempt from VAT.

All buses are to be paid in full 48 hours before departure time.

The quoted price includes the use of a driver, fuel, toll expenses and full comprehensive public liability insurance.

Yes, all costs are based on return/round trips unless specified otherwise.

• The full day-rate accounts for an 8-hour period of usage. (For trips booked between 06H00 - 20H00).
• Trips exceeding the 8-hour period of usage i.e. Bus departs at 06H00 and only returns at 18H00 (12 Hours of usage) will incur extra charges. 
• Trips booked between or running over 20H00 to 06H00 will incur extra charges for driver night out and overtime costs.

It should be noted that our quotations are subject to revision pending receipt of a complete itinerary.

The undersigned party accepting the quotation assumes liability for any damages arising from the actions of passengers during the trip.

TAG Passenger Services and its staff cannot be held accountable for any items misplaced or left behind on our vehicles. It is the responsibility of each passenger to ensure that he or she takes full responsibility of their possessions while onboard our vehicles.

Under no circumstances shall either party be liable to the other for any indirect, special, punitive, incidental, or consequential damages.

TAG Passenger Services and its staff cannot be held accountable for any delays caused by load shedding or passengers.

Yes, TAG Passenger Services reserves the right to make use of sub-contractors for the provision of services.

Our cancellation policy dictates that:
- A 50% cancellation fee will be charged if a booking is cancelled 48 Hours before date of departure of your trip.
- A 100% cancellation fee will be charged if a booking is cancelled on the day of the trip.
- Trips cancelled /postponed due to bad weather will result in a 100% cancellation fee on the day.

In cases where obvious miscalculation in costs or inaccurate information was provided, TAG Passenger Services reserves the right to rectify costing.